Shipping Policy
Comprasfelizes.com
1. Shipping Destinations
Comprasfelizes.com ships to multiple countries, including Portugal, Europe, and selected international destinations.
Shipping availability and options are displayed at checkout.
2. Processing Time
- Orders are typically processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- During peak periods or promotions, processing times may be slightly longer
Once your order is shipped, you will receive a shipping confirmation email with tracking details.
3. Shipping Times
Estimated delivery times vary depending on your location:
- Portugal & Europe: 5–14 business days
- International destinations: 7–20 business days
Please note:
- Delivery times are estimates, not guarantees
- Customs, courier delays, or unforeseen circumstances may affect delivery
4. Shipping Costs
- Shipping costs are calculated and displayed at checkout
- Free shipping promotions may be available on selected products or order values
- Any applicable customs duties or import taxes are the responsibility of the customer
5. Order Tracking
- All shipped orders include tracking information
- Tracking details are sent via email once the order is dispatched
- Tracking updates may take 24–72 hours to appear after shipment
6. Customs & Import Duties
For international orders:
- Customs fees, import taxes, or VAT may apply depending on your country
- These charges are not included in the product or shipping price
- Comprasfelizes.com is not responsible for customs delays or additional charges
7. Incorrect Address
- Please ensure your shipping address is complete and accurate
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- If an order is returned due to an incorrect address, reshipping fees may apply
8. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time:
- Please contact us with your order number
- We will investigate with the shipping carrier
If a shipment is confirmed as lost:
- A replacement or refund will be arranged according to our policy
9. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the damaged product and packaging
- We will arrange a replacement or refund where applicable
10. Contact Information
For any shipping-related questions, please contact us:
📧 Email: comprasfelizes.store@gmail.com
🌐 Website: https://comprasfelizes.com